Spécificités de la communication téléphonique.

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1
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3answers
165 views

Putting a customer on hold when your phone lines are very busy

I would like to know the proper way to ask a customer if its alright to put them on hold while I search for the person or to hold until the person they want to speak to is not occupied.
3
votes
4answers
2k views

Comment répond-on au téléphone en français ?

Dans les cours que je fais en ce moment, ils disent que les français se répondent au téléphone avec « à l'appareil ». Mais je pense que la majorité dit simplement « allô ». Est-ce vrai ? Comment se ...
10
votes
3answers
1k views

Saying phone numbers

In the case for phone numbers, how are the digits read? e.g. would 96 76 75 99 be read as: quatre-vingt-seize soixante-seize soixante-quinze quatre-vingt-dix-neuf If so, how is it ...
6
votes
1answer
279 views

Leading zeroes in phone numbers

For a phone number like this: 05 40 33 25 98 If you were to say it to someone, would you start: zéro-cinq quarante ... Or because phone numbers in France usually start with zero, just: ...