I'm working on translating a script for a service desk, but I'm stumped at finding an equivalent for the ending phrase "we look forward to assisting you". What would you advise to be a good translation that sounds natural?
"Dans l'attente de..." is a sentence commonly used at the end of an email (more or less a translation of "We look forward to..."), so I guess "Dans l'attente de pouvoir vous aider/de pouvoir vous apporter notre aide" would fit as a literal translation, but is still a bit formal (but hey, maybe that's what you're searching for :) ).
However I'm also thinking of other solutions that sounds maybe a bit more natural:
- "En espérant pouvoir vous aider au plus vite" (if the problem is not resolved yet but you need additional information to solve it)
- "En espérant pouvoir à nouveau vous aider à l'avenir" (if the problem is solved but you're offering your help in the future if needed)
- "En espérant avoir pu vous aider" (the problem should be solved, but this implies you're waiting the person to confirm it's solved)
Note: if you want to get rid of any formal stuff, you can also replace "En espérant" by "J'espère/Nous espérons" in the above sentences. It gives the feeling an actual person is talking, instead of an expression, it depends on the context and what you're looking for I guess.