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I've generated a French translation for these two sentences, but they don't quite sound right to me. I'd like some feedback!

Have a question or concern about your device? We’re here to help! = Question ou préoccupation concernant votre appareil? Nous pouvons aider!

Before returning your device, visit [URL] or call Technical Support. = Avant de retourner votre appareil, visitez le [URL] ou appelez le support technique.

Please advise! I don't want the text to sound too robotic or formal. How would this sound in conversational Canadian French?

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This is how I would wrote it in French from France, likely suitable in Canadian French :

Une question ou un souci avec votre appareil? Nous pouvons vous aider!

Avant de nous retourner votre appareil, veuillez préalablement consulter la page [URL] ou appeler le support technique!

The only difference I'm aware of is the question and exclamation marks that sticks to the last word while a space would be required in France French typography.

  • Au lexique, assistance ou soutien plutôt que support ? La question n'est pas claire à mon avis. Merci. – user3177 May 27 '17 at 5:19
  • French Canadian here. This sounds fine. – ApplePie May 27 '17 at 20:40

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